Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Recent World of Communications
Broad outline of the Role
We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in network orchestration platform . This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities.
The ideal candidate will combine deep infrastructure domain knowledge, AI/ML Automation expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures.
Key Responsibilities
Pre-Sales & Solutioning
Engage with customers to understand business and technical requirements
Design and present end-to-end AI/ML Platform enable Managed Services solutions for AIOP based service fulfillment
Support sales teams in RFP/RFI/RFQ responses, solution proposals, and estimations
Create solution architecture, high-level designs (HLD) and integration approaches
Conduct product demos, PoCs, and technical presentations to customers
Technical Expertise
Act as an SME for Automation platform or similar, including:
Service orchestration
Workflow design
Network provisioning & activation
Define integration strategies with EMS/NMS, and network elements
Design service models and lifecycle workflows
Provide inputs on scalability, performance, and deployment architecture
Support definition of microservices-based and cloud-native solutions
Customer Engagement
Interface directly with client stakeholders (technical & business)
Translate customer challenges into solution blueprints
Address technical queries and provide expert guidance during sales cycles
Build strong relationships and act as a trusted advisor