About IIDE:
IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a solid focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
About the Role:
As the Associate – Program Coordinator for the Online Program at Mumbai, you will play a pivotal role in delivering an exceptional student experience by ensuring seamless program execution and operational excellence. This role involves managing virtual classrooms, coordinating with trainers and students, overseeing LMS utilization, and handling program administration while ensuring smooth communication and high engagement levels.
You will support student success through effective coordination, process management,
and satisfaction monitoring while working cross-functionally with trainers, industry professionals, and internal teams to uphold high standards across online programs.
What You’ll Do:
● Classroom Setup and Management:
○ Coordinate and set up online and hybrid classrooms to ensure seamless learning sessions.
○ Manage trainer schedules through Google Calendar to optimize availability and coordination.
● LMS and Reporting:
○ Oversee the effective utilisation of the Learning Management System (LMS) by trainers and students.
○ Generate, analyse, and present reports on course progress and key operational metrics to management.
● Student Orientation and Coordination:
○ Conduct virtual orientation sessions to familiarise students with the program, LMS, and support tools.
○ Act as the primary point of contact for students and resolve queries through CRM, calls, emails, and WhatsApp.
● Industry Enga
📌 Associate - Program Coordinator (India)
🏢 iide
📍 India