Associate - College Operations & Student Success

Work Timings: 7:00 AM – 4:00 PM (adaptable shift when working from Andheri)
Work Days: Monday to Friday (1st and 3rd Saturdays working)
Work Mode: 100% On-site
Location: Designated Partner College & IIDE Andheri Campus

About IIDE
IIDE is India’s most trusted digital marketing school, offering Digital Business government-recognized programs across online, offline, and postgraduate formats. We work closely with colleges to deliver industry-aligned education that prepares students for real-world careers.

About the Role
The Associate - College Operations & Student Success represents IIDE at partner colleges and is responsible for day-to-day academic coordination, student support, and program execution. The role involves close collaboration with faculty, college stakeholders, and students to ensure smooth academic delivery and a positive student experience across the program lifecycle. This is a hands-on execution role ideal for someone who enjoys coordination, communication, and working closely with students.
What You'll Do:




College Operations, Academic Delivery & Student Success
Represent IIDE on-ground at designated partner colleges and manage day-to-day coordination with faculty, academic teams, trainers, and college authorities.
Ensure timely setup and uninterrupted operation of classrooms, LMS, Zoom sessions, Wi-Fi, and academic tools, in compliance with academic standards.
Serve as the primary point of contact for academic and program-related student and college queries, achieving a 24-hour TAT for resolution.
Monitor, maintain, and report on batch attendance performance, assignment and project submissions, internal and external examination completion, and fee collection status.
Identify at-risk students and proactively intervene to reduce drop-off risks and improve retention, satisfaction, and overall student experience.
Ensure a 100% response rate across Subject Evaluation, CSAT, and NPS feedback forms.
Identify

📌 Associate - Program Management, College Operations (India)
🏢 iide
📍 India