CS Temp (Chennai)

CS Temp (Chennai)

10 Aug
|
HARTING Technology Group
|
Chennai

10 Aug

HARTING Technology Group

Chennai

HARTING stands for robust connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you’ll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here’s to your unique future with us: Yours

Roles And Responsibilities

Acquisition and Enquiry

Support sales growth using Lead Management processes and Multiplication of Applications in cooperation with Sales Team
Provide front line basic technical support, participating in necessary training to ensure up to date knowledge
Support Sales Team in all aspects of customer activities, including pro-active calling, appointment setting for qualified leads and visits




*Shall support the FSE with data administration in CRM or *shall be responsible for the administration of CRM data for her/his own group of customers (C-customers), creating necessary activity records or tasks for FSE relating to pro-active function. * delete as appropriate
In agreement with the FSE/MD, *has joint responsibility according to local guidelines for specific customer groups / *has sole responsibility of specific customer groups (e.g. C-Customer) *delete as appropriate

Order Handling

Provide full customer support through quotation, order processing and after sales requirements
Order review for non-conformities
Order processing via all mediums (EDI, smartEDI, eShop, OCR and hard copy), verification of data and customer confirmations
Pro-active follow up on deliveries to ensure high service level
Process all activities related to purchasing/subcontracting requirements, whether related to HCS activities or with local

📌 CS Temp (Chennai)
🏢 HARTING Technology Group
📍 Chennai

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