Responsibilities

What You'll do
As a Lead Software Engineer (ServiceNow FSO) at Principal Financial Group, you will be at the forefront of crafting innovative and high-performance software solutions. Your role will involve crafting, developing, and implementing software that drives our products. You will work in close collaboration with our product development team to understand user needs and translate them into flawless technical specifications. Ensuring our software products are scalable, reliable, and efficient will be key to your success.
You'll have opportunity to:
Solution Architecture & Development
Build and implement FSO applications using out‑of‑the‑box data models, case management, and workspaces.
Bring to bear the Financial Services Data Model (FSO Core) when modeling accounts, products, and transactions.
Develop playbooks, flows, and subflows through Process Automation Designer/Flow Designer.
Implement Workspaces for guided resolution. Integrations & Data
Build API integrations with document repositories.




Use recommended implementation approaches and environment strategy to accelerate secure deployments.
Risk, Compliance & Controls
Embed compliance and audit-ability into workflows and align with industry standards.
Technical Leadership
Lead a team of ServiceNow engineers by following coding standards, upgrade-safe build, and platform guidelines.
Mentor engineers on scripting, UI actions, Script Includes, Business Rules, and performance optimization.
Perform peer reviews and manage update sets/app repositories.
Collaboration & Communication
Partner with product and architecture teams to align scope, trade-offs, and timelines.
Communicate risks early with options.
Translate business requirements into executable engineering scope.

Qualifications

Who You are:
Bachelor’s(Engineering)/Master’s in computer science or a related field.
Certification in ServiceNow CSA and CAD is required.
5–8 years of software engineering experience, with 4–6+ years on ServiceNo

📌 Lead Software Engineer (Pune)
🏢 Principal Global Services
📍 Pune