Who are we and what do we do?
BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

Location: This is a remote position; however, the role requires the candidate to be based in Mumbai.
Role In a Nutshell
The Strategic Account Manager role is focused on owning, retaining, and expanding a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation. This role emphasizes account growth with success driven by multi-product expansion, renewal strength, and durable executive relationships.
You will work with complex, global accounts within engineering-led organizations, partnering closely with internal teams to unlock expansion opportunities across usage, teams, and product lines.



This role reports to the Sales Manager.
Desired Experience
5 - 8 years experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
Willingness to work region-aligned time zones, based on customer coverage
Passionate about tech and SaaS; extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up workplace
Solid understanding of Software SaaS/ SaaS adjacent business models and a high degree of comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders
Global Market Experience (Preferred): Previous exposure or success in international sales and account management will be considered a significant plus.
Bachelor’s degree required
What will you do ?
Account Ownership, Expansion & Lifecycle Expertise
Own a portfolio of strategic customers with accountability for long-term rev

📌 Account Manager (Mumbai)
🏢 BrowserStack
📍 Mumbai