Job Summary

WHY TAP – A Division of WHY Global Services is looking for a proactive and detail-oriented Process Executive – Student Operations to manage and coordinate day-to-day academic and operational activities. The role involves handling class scheduling, student attendance, internship coordination, trainer communication, certification processes, operational reporting, and ensuring a seamless learning experience for students.

Key Responsibilities

Coordinate daily class schedules and communicate updates to students and trainers.
Manage and monitor student attendance records.
Track student progress in internships, live projects, and assessments.
Coordinate with trainers for scheduling, curriculum execution, and project reviews.
Handle internship onboarding, documentation, and progress tracking.
Maintain internship stipend records and coordinate payment processing.
Manage certification eligibility and certificate issuance.
Respond to student queries related to academics, internships, projects, and certifications.
Maintain accurate student databases and operational documentation.




Prepare daily, weekly, and monthly MIS reports.
Coordinate with HR, Placement, Academic, and Operations teams.
Ensure compliance with academic policies and operational processes.
Support continuous process improvements to enhance student experience.

Required Skills

Bachelor's degree in Business Administration, Commerce, Management, Arts, Science, HR, or a related field.
MBA or PG Diploma in HR, Operations, or Management is an added advantage.
1–3 years of experience in Student Operations, Academic Coordination, Training Operations, HR Operations, Administration, or Process Coordination.
Robust communication, coordination, and interpersonal skills.
Proficiency in Microsoft Excel, Microsoft Office, and Google Workspace.
Excellent documentation, reporting, and organizational skills.
Ability to multitask, meet deadlines, and work in a fast-paced environment.
Strong analytical, problem-solv

📌 Process Executive – Student Operations (Chennai)
🏢 DA ice creams
📍 Chennai