We are launching a recent Commercial (B2B) Debt Collection Agency and are seeking an experienced leader to build and scale the business from the ground up. This is a founder-level leadership role with full ownership of operations, business development, compliance, team building, and profitability.
Responsibilities
Build and lead the commercial debt collection operation end-to-end.
Develop collection strategies, workflows, KPIs, and operational processes.
Recruit, train, and manage high-performing collections teams.
Ensure compliance with applicable state licensing and commercial collection regulations.
Drive new client acquisition and manage key customer relationships.
Own agency P&L;, revenue growth, and operational performance.
Establish partnerships with legal firms, vendors, and industry stakeholders.
Qualifications
7+ years of experience in debt collections, preferably Commercial/B2B Collections.
Experience with collections platforms such as CollectMax, Quantrax, Simplicity, or similar.
Knowledge of commercial credit bureaus (e.g., Dun & Bradstreet).