- L1 Support Engineers rely on technical expertise to solve our customer's most challenging problems.

- 2-3 yrs of experience in Linux and Windows Server Administration and Support.

- Knowledge of UNIX/Linux operating systems.

- Good Knowledge in Linux and Windows Server Administration, Hosting, Plesk, cPanel and DirectAdmin, DNS Binding, MS SQL Server, SSL Configuration, FTP / SFTP Setup, Email Setup, Backup.

- Identify and combat unusual DDoS attacks. Knowledge in network technologies

- Knowledge in Web servers (Apache, IIS, Nginx, LiteSpeed, NodeJS)

- Knowledge in Content Management Systems (CMS) like WordPress, Codeigniter, Magento

- Knowledge in Cloud-based Monitoring Service for Servers and Websites

- Knowledge in script writing in PHP, Python, Bash, or other programming languages.





- Quickly responds to incident alerts and support calls. Identifies, and coordinate with teams that are critical to the events resolution.

- Monitor the database related activities, respond calls from the Application support and developments teams.

- Monitor the backups, recovery errors, respond to the request regarding the restoration of the DB

- Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, High Memory utilization, Application tuning and Query tuning

- Ability to Multi Task and solid escalation management and leadership skills.

Note: We are looking for candidates based out of Chennai only.

📌 Infrastructure Support Engineer (Chennai)
🏢 TechNerds Solutions
📍 Chennai