Overview TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that perks lives, communities and the planet

Job Title: Infrastructure Engineering Senior Engineer Location: Chennai Work Type: Hybrid (4 Days work From Office) Position Description

- The Analytics Service team drives the system planning, engineering, and operations behind the client's enterprise analytics and Big Data solutions.
- Our platforms empower teams globally - including Product-Driven Organizations (PDOs), IT service delivery partners, and the Global Data Insights and Analytics (GDIA) team to build mission-critical, line-of-business applications accessed directly by our end-user community.
- We support robust, enterprise-scale platforms - such as Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio, and more - that are critical to the client's rapidly evolving analytics needs.

Position Duties

- Platform Engineering & Operations: Drive the day-to-day operations of our analytics platforms-monitoring performance, managing user/group and content security, and rapidly troubleshooting server and product issues.

- Customer-Focused Solutions: Collaborate with team members and stakeholders, such as Enterprise Architecture, to gather requirements and deliver highly engineered, scalable solutions.
- Continuous Improvement: Innovate by developing new tools, automations, and processes to maximize the effectiveness and adoption of our technology stack.
- Documentation: Create and maintain clear, modern documentation for daily processes, installations, and operational procedures (Run Books, Operational Manuals, Knowledgebase articles, etc.).

- Infrastructure Support: Provide expert L2/L3 infrastructure support to users and Operations teams, championing ITIL best practices for Request, Incident, Change, Event, and Problem Management.
- Vendor Collaboration:



Partner directly with platform vendors to facilitate and resolve complex, escalated issues.
- Future-Proofing: Evaluate, engineer, and operate both current and next-generation analytics platforms to ensure they meet enterprise infrastructure standards.

- About the Role This position is a key Engineering and Operations role within the Descriptive Analytics team.
- You will be responsible for the engineering, operations, and optimization of our core reporting and visualization platforms hosted in Azure, the Google Cloud Platform, and the client's enterprise data centers.
- Familiarity with Agile development methodologies and modern delivery concepts, including GitHub, VS Code, CI/CD, Terraform, and pipelines.

- Helpful: Knowledge of internal client's tools, frameworks and concepts such as GRC, EAA, OSP Process, and Service Now.

Skills Required

- alteryx

Skills Preferred

- Cloud Infrastructure Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio are the platforms we support.
- System Administration: Proven track record managing large-scale, multi-tenant environments.

- AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
- You must be comfortable using these tools and possess the critical thinking

Skills Required To Evaluate

- AI-generated responses for correctness, context, and appropriateness.
- Problem Solving: Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.

- Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal client's teams.
- Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).





Experience Required

- Senior Engineer Exp: Proficient In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development

Experience Preferred

- Position Qualifications Experience: hands-on experience engineering and managing application platforms that run on Windows Server.
- System Administration: Proven track record managing large-scale, multi-tenant environments.

- AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
- You must be comfortable using these tools and possess the critical thinking skills required to evaluate AI-generated responses for correctness, context, and appropriateness.
- Problem Solving: Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.

- Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal client's teams.
- Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).

Education Required

- Bachelor's Degree

Education Preferred

- Bachelor's Degree

Additional Details

- Experience Preferred Security: Implementing and maintaining security measures for the data management platforms, including access control, data encryption, and vulnerability management.

- Performance Optimization: Continuously monitoring and optimizing the performance of the platforms, identifying and resolving bottlenecks.
- Automation: Developing and implementing automation scripts and tools to streamline tasks and reduce manual effort.
- Collaboration with Other Teams: Working closely with other teams, such as data scientists, data analysts, data engineers and other business stakeholders, to understand their needs and ensure the platforms meet their requirements.

- The Client' Experience: Previous hands-on experience working at the client's Company with Analytics products is a plus.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

📌 Infrastructure Engineering Senior Engineer (Chennai)
🏢 Tekwissen India
📍 Chennai