: Information Security Operation Head

Position Overview

- Job Title: Information Security Operation Head
- Grade: Assistant General Manager (AGM)
- Reporting To: Chief Information Security Officer (CISO)
- Department: Information Security

Job Summary The Information Security Operation Head (AGM) is responsible for leading day-to-day security operations, managing security teams (SOC/SIEM, Network Security, and Security Tools), and ensuring the execution of the organization's overall information security strategy under the guidance of the CISO. This role serves as a key driver for incident management, regulatory compliance, risk mitigation, and security process optimization while working closely with senior leadership and department heads to foster a security-first culture.

Key Result Areas (KRAs)

- Strategic Execution & Leadership: Direct and execute the information security strategy as per CISO guidance. Lead daily operational activities and team development across all security functions.
- Stakeholder Management: Collaborate with senior management and department heads to ensure security initiatives are executed effectively and without business disruption.
- Incident Management & Response: Oversee end-to-end security incident handling, ensuring prompt resolution, proper escalation, root-cause analysis, and reporting to the CISO.
- Compliance & Regulatory Alignment: Ensure operational alignment with industry best practices and regulatory frameworks (e.g., RBI MD, ISO 27001, PCI DSS).
- Governance & Process Optimization: Lead continuous refinement of security policies, operational standards, and playbooks to address evolving security threats.
- Security Awareness & Culture: Drive security training programs and awareness campaigns across the organization to foster a security-first culture.

Key Performance Indicators (KPIs)

- Operations & Team Leadership: Maintain seamless execution and performance across SOC/SIEM, Network Security,



and Security Tools teams through regular review meetings and ongoing operational guidance.
- Incident Management & Root-Cause Analysis: Ensure swift, effective incident handling aligned with response protocols, conduct quarterly root-cause reviews, and maintain timely reporting to the CISO.
- Regulatory Compliance & Reporting: Guarantee 100% adherence to compliance frameworks (ISO 27001, PCI DSS, RBI MD), submit accurate monthly compliance reports, and ensure continuous audit readiness.
- Security Strategy & Risk Mitigation: Regularly review emerging security risks with the CISO and refine operational strategies to stay aligned with organizational goals and evolving threat landscapes.
- Process & Workflow Optimization: Proactively identify operational bottlenecks and implement continuous process improvements across all security domains.
- Executive Representation: Represent the CISO in Project Review Management (PRM) meetings when required, ensuring security considerations align with business and project progress.
- Training & Security Awareness: Oversee monthly technical training for security teams and drive enterprise-wide security awareness campaigns.

Educational Qualifications & Certifications

- Education:
- Required: B.Tech in Computer Science, Cybersecurity, or a related field.
- Preferred: M.Tech or relevant postgraduate qualification.

- Certifications:
- Mandatory: CISM (Certified Information Security Manager) OR CISA (Certified Information Systems Auditor).
- Preferred / Optional: CISSP (Certified Information Systems Security Qualified), CEH (Certified Ethical Hacker).

Experience Requirements

- Total Experience: 6 to 8 years of experience in Information Security.
- Language Proficiency: Hindi (Mandatory) Full professional working proficiency.
- Leadership Experience: Proven track record of leading and managing security teams (SOC, Network Security, Security Assessment).
- Domain Knowledge: Strong hands-on exposure to SIEM, network defence, incident handling, and regulatory security frameworks (RBI MD, ISO 27001, PCI DSS).

📌 Information Security Operation Head (Thrissur)
🏢 Asirvad
📍 Thrissur