About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Title: Jr.Engineer – VMware / OpenStack / Cloud (24x7 Support)

Experience: 1–3 Years

Location: Chennai

Shift: 24x7 Rotational Shift

Job Summary

We are looking for a motivated Jr.Engineer with 1–3 years of experience in virtualization technologies - VMware and OpenStack. The role involves supporting and maintaining virtual infrastructure in a 24x7 environment while adhering to ITIL-based processes.

Key Responsibilities

Monitor and manage virtual infrastructure based on VMware and OpenStack platforms
Perform VM provisioning, configuration, and troubleshooting
Handle incidents, service requests, and problem tickets as per ITIL processes
Perform routine health checks and system maintenance activities
Support backup, restore, and disaster recovery operations




Assist in capacity planning and performance tuning
Coordinate with cross-functional teams for issue resolution
Ensure system availability, reliability, and performance

Technical Skills Required

Hands-on experience with VMware (vSphere, ESXi, vCenter)
Basic knowledge of OpenStack components (Nova, Neutron, Cinder, etc.)
Understanding of virtualization concepts and cloud infrastructure
Familiarity with storage, networking, and OS (Linux/Windows)
Knowledge of monitoring tools and backup solutions

Process & Tools

Working knowledge of ITIL framework (Incident, Problem, Change Management)
Experience with ticketing tools (ServiceNow, Remedy, etc.) is a plus

Soft Skills

Good troubleshooting and analytical skills
Strong communication and teamwork abilities
Ability to work in rotational shifts (24x7 support model)
Willingness to learn and adapt to current technologies

Qualifications

Bachelor’s degree in

📌 Jr. Engineer (Chennai)
🏢 Tata Communications
📍 Chennai