Service Delivery Manager (Bengaluru)

Service Delivery Manager (Bengaluru)

10 Aug
|
Capgemini
|
Bengaluru

10 Aug

Capgemini

Bengaluru

THE OPPORTUNITY

Capgemini is seeking a Director/Sr Director level executive leads/frontline
leaders in the Run PGA role to manage production systems and keep the
application up and running always. Run PGA is an application expert, who should
be able to take appropriate decisions during crisis

The candidate should have a solid mindset; the firm seeks not only a strong
leader who can articulate a vision, but one who can also drive execution of that
vision in a very concrete manner that results in tangible business outcomes
(bookings, contribution margin, revenue, market recognition).

The role demands a high level of autonomy; a strong appetite to drive change and
overcome organizational complexity; and a high level of drive to build a
business from its current strong foundations to a potential billion-scale
business.

ADDITIONAL RESPONSIBILITIES

* Nurtures working relationships with clients throughout the project cycle ,
clients processes and provides prompt assistance when needed
* Manages client expectations and ensures delivery of client requests




* Ensure that all projects are delivered on time, within scope and within
budget
* Developing project scopes and objectives, involving all relevant stakeholders
and ensuring technical feasibility
* Ensure resource availability and allocation
* Develop a detailed project plan to track progress
* Use appropriate verification techniques to manage changes in project scope,
schedule and costs
* Measure project performance using appropriate systems, tools and techniques
* Report and escalate to management as needed
* Manage the relationship with the client and all stakeholders
* Perform risk management to minimize project risks
* Establish and maintain relationships with third parties/vendor
* Create and maintain comprehensive project documentation

IDEAL CANDIDATE

He/She/They will have 16+ Years of experience with a strong project track and
with background in delivery management , transformation / industrialization /
inno

📌 Service Delivery Manager (Bengaluru)
🏢 Capgemini
📍 Bengaluru

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