The Global New Accounts & Underwriting organization supports the end-to-end underwriting lifecycle for American Express Corporate customers through specialized operational and underwriting support functions.
The Corporate Maintenance Team plays a critical role in supporting the corporate underwriting process by preparing, maintaining, and validating financial documentation and case information to support effective underwriting workflows. Corporate Specialists provide operational support that enables efficient case processing while maintaining high standards of quality, compliance, and customer experience.
As a globally aligned team, the Corporate Maintenance Team supports multiple markets across the American Express international footprint. Corporate Specialists are expected to develop cross-functional knowledge and the flexibility to support a variety of processes and regional business needs, helping ensure consistent service delivery across global markets while partnering effectively with stakeholders across multiple time zones.
This role is responsible for case preparation,
document management, financial information validation, and workflow support for corporate customer accounts. Corporate Specialists help ensure cases are complete, accurate, and processed in accordance with established policies, procedures, and service level agreements, contributing to a seamless experience for customers and business partners.
To support the team's global responsibilities, this role requires flexibility to work either day shifts or mid-day shifts, based on business requirements and operational needs across multiple regions and time zones.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue
📌 Corporate Specialist (Gurugram)
🏢 American Express
📍 Gurugram
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