ABOUT aioneers
At aioneers, you’ll be part of a professionally managed, innovation-driven, asset-based consulting firm headquartered in Germany. You’ll work with a unique and passionate team that is reshaping the future of supply chains - and driving your own career forward.

We specialize in digitalizing strategic, tactical, and operational decision-making in supply chain management. With our cutting-edge analytics and business solutions, we help companies optimize their supply chain processes end-to-end.
YOUR ROLE AT AIONEERS
As a Customer Success Manager, you are the primary point of contact for our SaaS customers, guiding them on their journey toward a data-driven and high-performing supply chain. You understand your customers' business objectives and challenges, help them maximize the value of our platform, and identify opportunities for growth and continuous improvement.
In this role, you operate at the intersection of Supply Chain Management, Business Consulting, Data Analytics, and Software Technology. By combining your understanding of business processes, data,



and software solutions, you enable customers to make informed decisions, improve their supply chain performance, and realize the full value of our SaaS products.
You will be responsible for:
Managing and strategically developing your own portfolio of enterprise customers while building long-term customer relationships.
Guiding customers throughout the entire customer lifecycle—from onboarding and adoption to the continuous optimization of our solutions.
Understanding customers' business objectives and supply chain challenges and developing tailored solution approaches.
Conducting Business Reviews, analyzing platform usage, business, and supply chain data, and translating insights into actionable recommendations.
Advising customers on KPIs, dashboards, and data-driven opportunities to optimize their supply chain performance.
Working closely with Solution Management and Consulting teams to implement cu

📌 Customer Success Manager SaaS – Supply Chain Management (Bengaluru)
🏢 aioneers Technologies India
📍 Bengaluru