We are looking for energetic, confident and customer-focused individuals to join our Operations team as Operations Executives. The role involves interacting with potential and existing customers, understanding their requirements, explaining products/services and generating leads.
Key Responsibilities
Handle inbound and outbound calls with potential and existing customers.
Connect with customers through provided leads and introduce products/services.
Understand customer requirements and provide relevant information.
Answer customer queries and ensure a positive customer experience.
Accurately record and maintain customer information.
Achieve daily, weekly and monthly lead generation and performance targets.
Maintain professionalism and quality standards during customer interactions.
Candidate Profile
Age: 18 to below 32 years.
Excellent verbal communication and interpersonal skills.
Good convincing and persuasive abilities.
Positive attitude, self-motivated and target-oriented.
Basic computer knowledge.
Comfortable handling both inbound and outbound calls.
6 hours of calling is compulsory.
Should be versatile to work across different profiles and responsibilities.
Above-average communication skills are essential.
Candidates should not have any employment gap.
Qualification & Experience
HSC Freshers can apply.
Graduate Freshers can apply.
Undergraduates with a minimum of 6 months of experience can be considered.
Previous experience in customer service, telemarketing or a related field will be an advantage.
Working Details
Working Days: 6 days per week
Week Off: Rotational
Shift: Any 9-hour shift between 8:00 AM and 8:00 PM
Night Shift: No night shifts
Freshers: Welcome to apply
Experience - 6month - 3 years
Candidate Profile Details
OK with Inbound & Outbound calling (6 hrs. calling compulsory),
Should be flexible for any profile and have above average communication skills
Should not have any employment gap /graduate fresher's can be con