This position is for an in office Customer Success Manager role at a Mission Critical Project in Dholera, Gujarat, India. The candidate must be based in India AND must be willing to relocate to Dholera, India for a period of 15-months.
About Buildots
Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
About the Role
The position is responsible for overseeing the deployment and day-to-day success of Buildots on a select few major client projects. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills,
and a proactive approach to optimizing project performance.
We offer a competitive relocation bonus to support candidates who need to move for this role. If you're unable to relocate, please consider applying for a role that aligns more closely with your needs.
Key Responsibilities:
Be the primary relationship owner and day-to-day point of contact for some of Buildots' largest client projects
Lead full platform implementation — from onboarding and training to deep workflow integration
Proactively identify ways to maximize value for the client, making Buildots central to how their teams operate
Partner with internal Project Delivery team to configure the platform around the real complexities of each project
Gather on-the-ground insights from clients and feed them directly to our product team to shape the roadmap
Ensure your clients don't just use the platform — they succeed with it
Requirements:
8+ years in construction as a Proje
📌 Construction Customer Success Manager (Dholera)
🏢 Buildots
📍 Dholera
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