Sr IT Technologist - CCaas, Cisco UCCE, NICE CXone

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remote type On-Site

locations Pune, Maharashtra, India

time type Full time

posted on Posted Today

job requisition id R-801113

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About The Role

A Day in the Life

Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through creative solutions and Technologies that reduce the burden of living with diabetes.

This position is an exciting opportunity to work with Minimed’s Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic,



subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
BetterDaysStartNow

Responsibilities may include the following and other duties may be assigned.

The Sr. IT Technologist will serve as the technical authority for our global Contact Center as a Solution (CCaaS) strategy. This role focuses on driving transformation within NICE CXone, ensuring seamless integration and operational excellence across multiple business units. The position requires strong leadership, deep technical expertise, and the ability to collaborate across global teams to deliver scalable, reliable, and innovative contact center solutions.

Responsibility Breakdown:

Glob

📌 Sr IT Technologist (Pune)
🏢 Mini Med
📍 Pune