Preferably in Financial Services/Banking/FMCG/NBFC
Key Responsibilities
* Team management of front line sales.
* Increase penetration & support BAL in growing market share through frontline
sales team
* To ensure sale of finance schemes to customers (Within & Outside dealership)
as per the targets through the front line sales team
* Maintain & improve the relationship with the dealers through frontline sales
team
* Resolve the issues escalated by frontline sales team & the dealers
* Coordinate with training team to improve the efficiency of the frontline
sales team
* Interview & Selects DMAs/CSMs and recommend the same to RM &HO; for final
approval
* Understand various reports & take corrective action with the dealership&
frontline sales team
* Responsible for PDD i.e., post disbursal docs viz., RC details etc.
* Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalate the
issues to them
Key Skills Required
* Excellent sales/marketing skills
* Team management
* Relationship management
* Problem solving skills & analytical skills
Key Performance Indicators
* Achieve volume targets for the area on quarterly basis through team
* Ensure increase in number of finance customers within dealerships on
quarterly basis
* Administer, launch and initiate special schemes for festivals and conduct
loan melas etc. In tandem with the RM/ZM
* Acquire more customers by utilizing alternate channels
* Responsible for supervising front line sales team ensuring process and policy
adherence
* Maintain FEMI and nonstarter within the approved levels
* Maintain the process quality parameters within approved levels
* Maintaining credit do