A Tele Sales Coordinator/Telecaller in the paper and paperboard industry in 2025 will be responsible for making outbound calls to potential clients, providing information about the company’s products (paper and paperboard), handling inbound inquiries, and coordinating sales efforts. This role requires strong communication, sales, and customer service skills.

Responsibilities

Here’s a more detailed breakdown:

Outbound Calling: Making a high volume of calls to potential customers to introduce products and services, generate leads, and build relationships.
Inbound Handling: Answering incoming calls from customers, addressing inquiries, providing information about products (paper and paperboard), pricing, and resolving any issues or complaints.
Sales Support: Assisting the sales team by scheduling appointments, preparing quotes, and following up on leads.
Customer Relationship Management: Maintaining accurate customer records, updating information in the CRM system, and ensuring customer satisfaction.
Product Knowledge:



Developing a strong understanding of the paper and paperboard products and their applications to effectively communicate with customers.
Lead Generation and Qualification: Identifying and qualifying potential leads through effective communication and questioning techniques.
Meeting Sales Targets: Working towards achieving individual and team sales targets by converting leads into sales.
Reporting: Maintaining records of calls, leads, and sales activity, and providing regular reports to the sales manager.

Skills And Qualifications

Excellent Communication Skills: Solid verbal and written communication skills are essential for engaging with customers effectively.
Persuasive and Influencing Skills: The ability to persuade customers, handle objections, and close sales.
Customer Service Orientation: A focus on providing excellent customer service and building positive relationships.
Sales Skills: Knowledge of sales techniques, lead generation, and closin

📌 Sales Co-ordinator for Ahmedabad Branch
🏢 A k group
📍 Ahmedabad