Oration AI builds fully AI-powered contact centers that transform customer service. Our AI agents handle voice, email, and chat interactions with natural conversations that solve real problems.
We're a team of 7 innovators with a track record of successful AI ventures in Europe and India. We're working with cutting-edge technology that's already serving major enterprises. This is an incredibly exciting time to join Oration AI.
You'll Be
Working directly with the latest AI innovations and technologies
Learning from a team of experienced founders with successful exits
Contributing to a product that's already serving major enterprises
Growing your career in a fast-paced, creative environment
Making a real impact in shaping the future of customer service
Getting hands-on experience with technologies that will define the next decade
Role Overview
We are looking for a technically skilled Support Engineer who is passionate about customer success and has a strong foundation in modern web technologies.
This role is perfect for someone who enjoys solving complex technical problems while maintaining excellent communication with customers.
Key Responsibilities
Provide technical support to enterprise customers using our AI contact center platform
Help customers make the best use of the product and solve their unique problems
Work closely with customers and engineers to understand their requirements and provide appropriate solutions and improve features
Required Skills
Strong understanding of prompt engineering
Hands-on experience with writing prompts for various LLMs and use cases
Basic knowledge of AI/ML concepts
Good understanding of web technologies (Next.js, React) and how most software systems are built
Bonus Skills
Knowledge of API integrations and web services
Basic knowledge of git and version control
Proficiency in database querying (PostgreSQL, SQL)
Qualifications
0-2 years of experience in technical support or software development
No d
📌 Support Engineer (Indore)
🏢 Oration AI
📍 Indore
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