We are seeking a dynamic and technically skilled Service & Application Engineer to support installation, maintenance, and clinical application of critical care medical devices. The candidate will play a key role in ensuring optimal performance of equipment and providing in office and remote support to healthcare professionals.
Key Responsibilities
Service & Technical Support:
Installation, commissioning, and demonstration of medical devices at customer sites
Preventive and breakdown maintenance of critical care equipment (e.g., ECG, Patient monitors, HFNC, etc.)
Troubleshooting technical issues and ensuring timely resolution
Maintaining service records, reports, and documentation
Coordination with internal teams for spare parts and technical support
Application Support:
Provide product training and clinical application support to doctors, nurses,
and biomedical staff
Assist customers in understanding product features and optimal usage
Conduct product demonstrations and in-service training sessions
Support sales team during product evaluations and trials
Requirements
Bachelor’s degree/Diploma/ITI in Biomedical Engineering, Electronics, or related field
1–5 years of experience in servicing and application support of medical devices (preferably critical care equipment)
Strong technical troubleshooting skills
Good communication and presentation skills
Willingness to travel extensively
Basic knowledge of medical device regulations and hospital workflows