Excellent skilled English communication (Oral and written)
Problem-solving and attitude
Attention to details
Ability to explore applications
Logical thinking
Process oriented – adhere to and support compliant processes
Good to have knowledge of SQL
Role And Responsibilities
Troubleshooting using the defined processes and procedures ensuring the client queries are solved
Coordination with internal teams to provide a resolution to client queries
To perform root cause analysis and provide correct resolution to the clients
Interview clients
Will need to work in rotational shifts
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📌 Application Support (Nagpur)
🏢 Novatech Software
📍 Nagpur
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