Position Summary

Phileo Shared Services is seeking an IT Systems & Operations Specialist to serve as a key Technology Manager for our partner Christian schools. This is a energetic mid-level role designed for a technical professional ready to transition from general support into advanced systems administration.

Operating at the heart of our Shared Services team, you will manage the essential "backbone" of school technology—from device deployment and network health to security protocols.

Key Responsibilities

Device & Deployment Management: Manage the full lifecycle of student and faculty hardware to ensure devices are configured, updated, and secure.
Network & Security Operations: Maintain and troubleshoot campus IP networks and implement security best practices.
Subscription Administration: Oversee the management of software subscriptions and licenses, ensuring faculty and students have uninterrupted access to essential educational tools.
Collaborative Projects: Work alongside Senior IT Specialists on infrastructure upgrades, cloud migrations, and security audits,



gaining exposure to high-level architectural planning.

Education & Qualified Requirements

Bachelor’s Degree in IT, Systems Administration, or a related field preferred.
2–4 years of experience in technical support or systems administration.
Blackbaud Suite Support Experience (Preferred).
Experience with Subscription Management is highly desired.

Skills Required

Systems Proficiency: Strong technical experience supporting hardware, software, and IP network equipment in a multi-user environment.
Security Mindset: Understanding of modern security principles (encryption, permissions, and endpoint protection).
Project & People Management: Ability to manage vendors and coordinate with school staff to ensure projects are completed on schedule.
Exceptional Communication: Strong personal relationship skills with a "service-first" mentality toward faculty and students.
Adaptability: A desire to learn and gro

📌 IT Systems (Mumbai)
🏢 delaware county christian school
📍 Mumbai