- Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience.
- Ensure knowledge of menu and all products.
- Should follow correct reporting procedures in case of any service issues.
- Should follow grooming standards including uniform dress code, cleanliness and personal hygiene.
- Should take all incoming calls courteously and promptly, taking messages and passing them on to the appropriate person without delay.
- Should have positive knowledge of the restaurant's sitting arrangements.
- Comply with resorts Standard Operating Procedures.
Job Expectations
- Should have good communication skills (Oral and Written) and positive attitude.
- Should be committed to delivering high levels of customer service.
- Excellent grooming standards and flexibility to respond to a range of different work situations.
- Should have ability to work on own or in teams.
Minimum Qualification Graduate or Diploma in Hotel Management or Hospitality Management. Minimum Job Experience 2-4 years