As Service Engineer, you will be responsible for the complete Customer
Experience – right from the smooth installation of instruments, to training of
users, to providing in-warranty support as well as post-warranty solutions
(preventive and breakdown maintenance services) throughout the life of the
instrument.

You will also be responsible for commercial activities related to maintenance
contracts, spares & consumables supplies.

You will follow the company values, business ethics, compliance and processes.

Required Skills

* Technical: You are a Solutions oriented person with enthusiasm to face
technical challenges, to diagnose & solve problems and continuously improve
customer satisfaction.
* Communication: You are proactive in communicating with all customer
stakeholders to schedule & execute service visits with punctuality. You also
easily connect with internal colleagues and factory team with a sense of
urgency to resolve issues.
* You are committed to attending breakdowns complaints even during off work
hours and provide prompt responses,



offer support remotely as and when
required.
* You are extremely qualified & courteous with your verbal and written
communication. You have experience with basic email software, excel.
* You are a self-motivated technologist, with passion to travel widely,
ability to work alone. You are interested in continuous learning and
self-development to improve your technical skills and keen to attend all the
training programs you are nominated to attend.

Desired Skills

* Multi-tasking & Negotiation skills are preferred. The role requires working
inside industrial manufacturing sites including shifting and lifting
instrument.
* Travel is mainly within South region (Karnataka, Andhra Pradesh, Telangana,
Tamil Nadu & Kerala) but you may also require to travel anywhere across India
as and when required and to factory in Germany for training as and when
nominated.

Experience Level

* Min 1 to 2 years of prior service experience with

📌 Service Engineer (India)
🏢 AMETEK
📍 India