Primary Skills ( Windows Admin/ VMWare/Linux) Good knowledge of Windows/ VMWare/ Linux specially understanding around troubleshooting of core technical issues related to availability and performance

Hands on Troubleshooting of Win2K3, Win2K8, Win2K12 setting
Sound knowledge of IIS and its trouble shooting
Server performance monitoring and analysis, Knowledge around how to use ProcMon and Xperf Secondary Skills
Infrastructure monitoring exposure via monitoring tools like Moogsoft/ Zabbix/ BMC Patrol/ NewRelic etc Optional Skills ( VMware Admin)
Good understanding of VMWare VSphere 5.x
Experience on VCenter, ESX Guest and Host Management
Good understanding of Virtual Infrastructure its Components and management of Host resources between virtual machines.
Experience on Managing Data stores, Clusters, DRS and HA Policy
Sound knowledge around VM Turbo tools
Sound knowledge around Backup and Snapshots, V2V and P2V
Good understanding of HP/Dell/CISCO UCS Servers BIOS settings,
Hands on experience on HP SUM Tools and alerts
Preferred understanding of UCS and unified Pod environment




Hands on experience on Remote access tools KVM -DSVIEW, ILO/RIB, RDP
Awareness of various Microsoft tools to troubleshoot performance issues Primary Responsibilities
Proactive monitoring of events in OpsCenter
Correlation and diagnosis of events
Remediation of issues triggered through monitoring or no-impact incidents
Identify recurring incidents and establish remediation plans
Should be able to engage vendors to get issues fixed
Ability to establish alliances with other teams through recognition of dependencies.
Should be able to efficiently handover to overlapping shift across the globe
Suggest process improvements to increase efficiencies to increase organization's capacity
Decision making - provide opinion on how to work efficiently, other potential conclusions that can be drawn from the data, how to adjust the reports to draw conclusions more clearly Soft Skills required
Attention to De

📌 Technical Lead (Bengaluru)
🏢 Royal Cyber
📍 Bengaluru