At PayU, we are a passionate and innovative team dedicated to revolutionizing the payments industry. As a global leader in fintech, we provide cutting-edge payment solutions to empower merchants and businesses of all sizes. Our collaborative work culture thrives on innovation, creativity, and excellence in delivering value to our merchants. Join us on our journey to create seamless, reliable, and secure payment experiences for our growing network of partners.
About The Role:
We are looking for a dynamic and results-oriented Key Account Manager - Sales to lead the acquisition and servicing of merchants onboarded through online platforms. The role demands a proactive approach to ensuring a seamless onboarding experience, cultivating long-term relationships with merchants, and driving adoption of PayU's diverse payment solutions. As a Key Account Manager,
you will be the primary point of contact for merchants and play a crucial role in resolving their queries and enhancing their operational experience.
Responsibilities:
Business Development: Initiate, negotiate, and close current business proposals with merchants to achieve sales targets and expand the merchant base.
Onboarding Support: Facilitate a smooth onboarding journey for merchants, providing guidance and resolving any roadblocks they encounter during the registration process.
Merchant Servicing: Act as the go-to person for merchants, addressing their sales-related, operational, and basic lifecycle management queries with professionalism and efficiency.
Cross-Functional Collaboration: Work closely with internal teams, such as product, operations, and support, to ensure a cohesive approach to resolving merchant challenges and improving service quality.
Cross-Selling PayU Products: Identify opportunities to introduce and promote PayU's diverse range of produc
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