At Alstom, we understand transport networks and what moves people. From
high-speed trains, metros, monorails, and trams, to turnkey systems, services,
infrastructure, signalling, and digital mobility, we offer our diverse customers
the broadest portfolio in the industry. Every day, 80,000 colleagues lead the
way to greener and smarter mobility worldwide, connecting cities as we reduce
carbon and replace cars.

Could you be the full-time Support Analyst - Mercury in Bangalore we’re looking
for?

Your future role

Take on a new challenge and apply your analytical and problem-solving expertise
in a cutting-edge field. You’ll work alongside a cooperative and innovative
team of professionals.

You'll play a pivotal role in supporting the deployment and functional
administration of Mercury, ensuring its seamless integration and effective use
across our global organization. Day-to-day, you’ll work closely with teams
across the business (including Finance, IT, and various project management
teams), assist in data migration and control, and deliver training sessions to
empower users,



and much more.

You’ll specifically take care of administrating Mercury master data and
supporting users in their post-live management, but also contribute to
continuous improvement initiatives for tool processes and functionalities.

We’ll look to you for:

* Supporting Mercury deployment, including data migration and post-live
management

* Administering and maintaining Mercury master data

* Performing tests before each release or migration

* Updating administration documentation and proposing process improvements

* Providing first-level support to users and coordinating with editor and IT
teams

* Writing specifications for new requests and updating support materials

* Delivering training on Mercury processes, workflows, and functionalities

* Updating training materials and ensuring new users receive access and
guidance

All about you

We value passion and attitude over experience. Tha

📌 Support Analyst (Bengaluru)
🏢 ALSTOM
📍 Bengaluru