Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist
In this role, you will
Manage a portfolio of technology suppliers (including material/critical suppliers) across infra/hosting, application support, contact centre technology, and SaaS, covering onshore and offshore delivery.
Ensure HSBC meets operational, business,



and regulatory requirements through strong third-party risk management and disciplined supplier governance.
Own assigned third-party engagements and ensure all risk activities (tasks/metrics) are completed accurately and on time in OneTPM, in line with the Third-Party Risk Policy and Framework.
Maintain a clear view of engagement risks (with heightened focus for material/critical suppliers) and escalate issues/deficiencies to the Risk Owner where required.
Identify, track, and drive closure of control deficiencies and supplier performance issues, ensuring evidence-based remediation.
Drive supplier performance through effective management of SLAs/KPIs, service improvement plans, and operational practices.
Monitor and challenge service delivery across availability, capacity, patching/vulnerability remediation, backup/restore, DR readiness; incident/problem/change; release coordination; call quality/IVR/ACD performance; vendor release management/roadmap alignment; configuration/

📌 Senior Consultant Specialist (Hyderabad)
🏢 HSBC
📍 Hyderabad