Director, Product Design
We’re seeking a future team member for the role of Director, Product Design to join our Digital Channels team. This role is located in Pune.
In this role, you’ll make an impact in the following ways:
The experienced Design Director will lead and shape the design vision, strategy, and execution of one of our most critical spaces within BNY. This role will be pivotal in defining user experiences that deliver exceptional value to clients, driving user-centered designs, and pushing for elegant design solutions to highly complex problems. The ideal candidate will possess deep expertise in UX design, user research, and system thinking, with the ability to lead cross-functional teams.
Design Leadership & Strategy: Serve as the primary UX and design subject matter expert for our product, influencing design direction and decisions. Develop and implement design strategies that align with the firm's business goals, ensuring design excellence in all of our deliverables. Lead and mentor other designers, fostering growth and career development.
User Research & Insights: Guide the execution of comprehensive user research, including surveys, interviews, and heuristic evaluations. Define and review user personas and translate research findings into actionable insights. Advocate for integrating user feedback and insights to continuously improve user experiences.
Interaction & Information Design: Drive the creation of elegant workflows and patterns that champion exceptional customer experiences. Oversee the creation of concepts, wireframes, storyboards, and prototypes to support product design goals.
Visual/UI Design: Direct and implement engaging visual styles that drive the value of our products and show exceptional craftsmanship. Act as a custodian of user interface and visual design standards, ensuring an ever-increasing quality of design excellence.
Design Systems & Standards: Contribute to and refine our design systems, guidelines, and standards to