Service Delivery Director (Bengaluru)

Service Delivery Director (Bengaluru)

10 Aug
|
Ascendion
|
Bengaluru

10 Aug

Ascendion

Bengaluru

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on chance, inclusion, and a spirit of partnership. Come, change the world with us:

Build the coolest tech for world’s leading brands
Solve complex problems – and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience

Experience a community of change makers





Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About The Role

We are seeking an experienced Service Delivery Director with a strong Application Support background and deep exposure to Site Reliability Engineering (SRE) principles. The role is responsible for end-to-end service delivery of large-scale, mission-critical applications, ensuring high availability, reliability, and performance through proactive monitoring, observability, incident management, and continuous improvement.

The ideal candidate brings hands-on understanding of production environments, leads 24/7 support operations, drives SLO/SLA adherence, and applies SRE best practices to reduce MTTR and MTTD, improve system resilience, and enhance customer experience.

Ke

📌 Service Delivery Director (Bengaluru)
🏢 Ascendion
📍 Bengaluru

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