Job Description Position Title, Responsibility Level Manager - Enterprise Digital Applications Function Global Technology Reports to SM – Enterprise Digital Applications Permanent/ Temporary Permanent Span of Control Individual Contributor Location Noida Job Summary: As a ServiceNow technical developer, you will be responsible for designing, developing, and maintaining applications/module on the ServiceNow platform. You will collaborate with stakeholders to gather requirements, architect solutions, and implement custom applications, workflows, and integrations to enhance business processes. Requirements: 5 to 8 years’ technical experience in Service Now & Custom /Scoped application development, including ServiceNow Studio, Service Portal, and Flow Designer (business workflow setups). Solid understanding of Snow Architecture & Modules (ITSM/IT Service Portal/Asset Management & Workplace Service Delivery), databases, Incident management lifecycle and web technologies (JavaScript, HTML, CSS). Proficiency in analysis, design, development, testing, implementation,
and maintenance of UI/UX in Snow. Expertise in building service requests forms/requests items, Taks flows and workflows as per EXL functions requirement. Lead the conceptualization, design, development, implementation, and maintenance of new /existing Portfolio of Snow on top of App Engine. Proficiency in Configuration/Customization of the Snow platform, including creating current workflows/ Alerts Setups/ Role Assignments and configuration. Should be able to Develop integrations with external systems using ServiceNow APIs, REST, SOAP, and other integration methods. Technical solution architect with hands-on expertise in transformation initiatives and drive the Service desk enablement roadmap. Drive scoping, solution, delivery, implementation, and adoption of Snow-Service desk across EXL. Should be able to use scripting tool and Service now standard functionality to automate rote tasks fulfillment. Load, manipulati
📌 Senior Manager (Noida)
🏢 EXL
📍 Noida