Head of Collections (Mumbai)

Head of Collections (Mumbai)

10 Aug
|
FairMoney
|
Mumbai

10 Aug

FairMoney

Mumbai

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities.



This multicultural team drives the company's mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch informative video.

Job Responsibilities
End-to-End Ownership

Full accountability for cash collected, arrears, roll-rates, PAR/NPL, and recovery economics
Own outcomes, not activities or excuses
Actively shape upstream inputs (Risk, Product, CX, Tech) to improve downstream collections performance
Strategy & System Design

Design and execute a multi-horizon collections strategy thriugh short term cash optimization, mid term recovery improvement and long term customer behaviour change
Build structured approach to early vs late stage collections, segmentation driven treatment strategies and behavioural & incentive based interventions
Introduce transparent experimentation frameworks (control vs test, ROI-driven rollouts)
Data-Led Decision Making

Use data to drive decisions
Partner d

📌 Head of Collections (Mumbai)
🏢 FairMoney
📍 Mumbai

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