The Account Manager is the client's partner at Firefli. This role lives in relationships and strategy. You'll occasionally get into the details when the work calls for it, but your job is making sure clients feel heard, understood, and confident in what we're delivering for them.
Every excellent project starts with someone who really understands what the client needs.
You’re energized by people, not worn down by them
You get curious about how different businesses operate
You see opportunities where others see obstacles
You know when to handle something yourself and when to bring someone else in
You take your work more seriously than you take yourself
Job Description and Benefits
From #NerdAlerts
to NerdU
Our nerdiness ties us together as a team, whether we’re sharing our latest hobbies, viral trends, or design hacks. People and ideas thrive at Firefli because they’re supported by a culture that’s intentionally at the core of who we are. Meet the Swarm
Apply Today.
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Do you have experience working directly with clients in an account management or client services capacity?*
No
Yes
Do you have agency or creative/technology industry experience?*
No
Yes
Have you ever been responsible for managing a client portfolio?*
No
Yes
How many years of account management or client services experience do you have?*
Less than 1 year
1-2 years
3-5 years
More than 5 years
Are you available during Eastern Time business hours?*
No
Yes
Are you authorized to work lawfully in the United States?*
No
Yes
Thanks for your interest in Firefli. Based on your responses, this role isn't the right fit. We appreciate you taking the time to apply.
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This position requires U.S. residency. Please ensure your address reflects a valid U.S. location.
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