OpenLM is hiring a System Analyst to act as the connective tissue between product squads, leadership, and the realities of the software licensing / SAM domain we operate in. The role exists to ensure that what we design, build, and report on stays coherent across teams — and operationally efficient as we scale.

What The Role Covers

Cross-squad design integration. Sit across squads to align APIs, data models, workflows, and user-facing interfaces so the product behaves as one system, not a federation of features. Identify integration risks early and broker resolution between squads before they become rework.

Business analysis & requirements. Translate leadership intent and customer needs into explicit, testable specifications squads can build from. Maintain the chain of traceability from a business decision through to a delivered feature, and push back when scope and intent drift apart.

Software licensing / SAM domain expertise. Bring (or rapidly develop) working fluency in engineering software ecosystems, license models (named-user, floating, token, cloud-metered),



ITAM/SAM workflows, and the data shapes our customers care about. Use that domain understanding to challenge assumptions and improve specs.

Data & reporting analysis. Define the metrics, dashboards, and operational reports leadership and customers need. Make sure data definitions are consistent across squads, surface anomalies, and turn raw usage data into decisions.

Core Responsibilities

Partner with squad leads to map current-state vs. target-state designs and own the integration roadmap between them.
Author requirements documents, user stories, and acceptance criteria that engineering and QA can act on without ambiguity.
Maintain a working model of the OpenLM product surface — entities, flows, integration points — and keep it current.
Lead requirements discovery sessions with customers, support, and CS; convert findings into prioritized backlog input.
Define and validate reporting and analytics req

📌 System Analyst (Kolkata)
🏢 OpenLM France
📍 Kolkata