Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a skilled AWS Java Production Support Engineer to manage, monitor, and support critical applications in a cloud-based workplace. The ideal candidate will have solid expertise in Java applications, AWS services, production support operations, and monitoring tools such as Splunk, Elastic APM, Datadog, along with experience in incident management using ServiceNow.

Primary Responsibilities

Production Support & Incident Management
Provide L2/L3 production support for Java-based applications hosted on AWS




Monitor application health, troubleshoot issues, and ensure high availability and performance
Handle incident, problem, and change management using ServiceNow
Perform root cause analysis (RCA) and implement preventive measures
Application Monitoring & Observability
Utilize monitoring tools such as:
Splunk (logs and analytics)
Elastic APM (application performance monitoring)
Datadog (metrics, traces, dashboards)
Set up alerts, dashboards, and performance baselines
Proactively identify system anomalies and performance bottlenecks
AWS Cloud Operations
Manage and support applications on AWS using services like:
EC2, S3, RDS, Lambda, CloudWatch, ECS/EKS
Troubleshoot cloud-related issues such as scaling, networking, and deployments
Ensure security and best practices in AWS environments
Java Application Support
Support and debug Java/J2EE/Spring Boot applications
Analyze logs, thread

📌 Senior Software Engineer I (Gurugram)
🏢 Optum India
📍 Gurugram