Due to our continued growth, we are in need of a qualified, focused individual for a vital role in our IT Support department.

Responsibilities

Administrate user accounts for network, e-mail, and other applications;
Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, setting monitoring systems, computer operating systems, office applications;
Identify, research and resolve technical problems of IT equipment and software applications;
Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
Document, track, and monitor problems to ensure timely resolutions; and
Communicate and collaborate with a regional/global IT team members to advance IT initially;
Rotating shift.

Qualifications

Fluent in English (both written and verbal)
Associate’s degree in Computer Science or Information Technology;




At least 1 year of experience in a help desk or IT Support role; and
Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful a

📌 IT Support (Navi Mumbai)
🏢 Medpace
📍 Navi Mumbai