? Hiring: Service Delivery Specialist – Generalist (Voice & Accent Coach)
? Location: Bangalore
? Employment Type: Full time
?? Experience: Relevant experience in Voice & Accent / Telephony Training
We are looking for an experienced Voice & Accent Coach to support L1 and L2 teams, including telephony-based support environments. The role focuses on improving communication clarity, customer interaction quality, and overall call handling performance.
Requirements
Required Skills:
• Strong spoken and written English communication
• Expertise in voice modulation, accent neutralization & soft skills training
• Experience coaching telephony or voice support teams
• Understanding of service desk / call center environments
• Knowledge of call quality metrics, audits & customer interaction standards
• Excellent presentation, interpersonal & coaching skills
📌 Service Delivery Specialist – Generalist (Bengaluru)
🏢 Vrinda International
📍 Bengaluru
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