- Umrah Executive is responsible for assisting customers with Hajj and Umrah travel arrangements, documentation, bookings, and customer support to ensure a seamless pilgrimage experience.
Key Responsibilities
- Handle Hajj &
- Umrah enquiries and customer follow-ups.
- Assist customers with visa and travel documentation.
- Coordinate flight bookings, hotel reservations, and transportation.
- Prepare travel itineraries and pilgrimage schedules.
- Provide guidance on Hajj &
- Umrah packages and services.
- Coordinate with airlines, hotels, and travel partners.
- Maintain customer records and booking documentation.
- Ensure excellent customer service throughout the travel process.
Required Skills
- Good communication and interpersonal skills.
- Solid customer service and coordination abilities.
- Basic knowledge of Hajj &
- Umrah procedures and travel documentation.
- Proficiency in MS Office.
- Ability to work in a team and handle multiple enquiries.
Preferred Qualification
- Bachelor's Degree in any discipline.
- Freshers and candidates with up to 1 years of experience in travel, tourism, customer service, or Hajj &
- Umrah operations are welcome to apply.
- Knowledge of visa processing and travel reservation systems is an added advantage.