Key Responsibilities Welcome guests with a warm and skilled attitude. Perform guest check-in and check-out efficiently. Handle room reservations through phone, email, and walk-ins. Answer guest inquiries and provide hotel information.
Process payments and maintain accurate billing records. Coordinate with Housekeeping and Maintenance to ensure room readiness. Handle guest complaints politely and resolve issues promptly. Maintain the front desk, lobby, and reception area in a clean and organized manner.
Prepare daily reports and update occupancy records. Follow hotel SOPs and maintain guest confidentiality.
EligibilityEducation: 12th Pass / Graduate / Hotel Management preferred. Freshers and experienced candidates are welcome. Basic computer knowledge. Good communication skills in English and Hindi. Knowledge of Kannada is an added advantage.
Skills Required Excellent communication and interpersonal skills. Customer service orientation. Positive attitude and professional grooming. Ability to work in shifts, weekends, and holidays. Problem-solving and multitasking skills. Team player with a willingness to learn.
📌 Front Office Executive (Bengaluru)
🏢 Hotel Rize Inn
📍 Bengaluru
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