Field Sales Executive - Rider Acquisition & Support Specialist (Bengaluru)

Field Sales Executive - Rider Acquisition & Support Specialist (Bengaluru)

10 Aug
|
Caliber Organisation
|
Bengaluru

10 Aug

Caliber Organisation

Bengaluru

- As a Field Recruiter, youll help expand our operations by onboarding riders, managing their live activation, and handling operations challenges on the ground.

- Requirements Rider Sourcing & Onboarding: Identify, screen, and recruit delivery riders through local job drives, referral programs, physical outreach, and digital channels.

- Live Status Management: Monitor riders app status to ensure they're activated on the platform; troubleshoot issues like app login, activation errors, or network problems that hinder live performance.

- Wallet & Payout Coordination: Guide riders through wallet setup, recharge procedures, payout reconciliation, and address any delays or discrepancies efficiently.

- Vehicle Issue Support: Liaise with operations or maintenance teams to resolve vehicle-related problems such as breakdowns, damages, or servicing needsensuring riders can work smoothly.

- Recover Assets from Non-performing Riders: Proactively locate and recover company vehicles from riders who aren't active or performing, especially those under tenant agreements.





- Collaborate with internal operations and maintain proper documentation of recoveries.

- Stakeholder Communication & Reporting: Maintain accurate records of onboarding, live status, wallet/payout issues, vehicle incidents, and recoveries.

- Provide regular updates to managers and coordinate with Ops, Finance, and Support teams.

Required Qualifications:

- High school diploma or equivalent; graduates or candidates with experience in last-mile logistics or blue-collar field roles preferred.

- Previous exposure to gig economy operations or shared mobility hiring is a plus.

- Proficiency with smartphones and common apps, especially those used for recruiting or rider support.Comfortable working independently in outdoor and agile environments.

Required Skills & Attributes

B2B/B2C Sales

Client Acquisition

Revenue Growth

Sales Target Achievement

Retail Sales

Dealer Management

Negotiation

Lead Conversion

Customer Retention

Territory Sales.

📌 Field Sales Executive - Rider Acquisition & Support Specialist (Bengaluru)
🏢 Caliber Organisation
📍 Bengaluru

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