The Cash Application Executive should understand payment types like CIA/ Direct Debits/Chq/LC/Wires and is responsible for accurately applying customer payments to open accounts receivable, resolving payment discrepancies, and managing complex deductions across multiple payment types. This role plays a critical part in maintaining accurate customer balances, improving cash flow, and supporting month-end close activities in a high-volume, fast-paced environment.

Key Responsibilities

Cash Application

- Apply customer payments accurately and timely to accounts receivable using multiple payment methods including wire transfers, ACH/NEFT/RTGS, checks, lockbox, and online portals

- Process payments received in various currencies and ensuring correct posting in line with accounting policies

- Handle high-volume cash applications while meeting daily and monthly SLAs

Deduction &

- Discrepancy Management

- Identify, analyze, and resolve short payments, overpayments, and unapplied cash

- Ensure proper documentation and reason codes of disputed items as per remits

Reconciliation &

- Controls

- Check bank-to-GL and AR reconciliations to ensure completeness and accuracy of postings

- Maintain audit trails and ensure compliance with

SOX/internal controls

- Identify opportunities and recommend process improvements to reduce unapplied cash and deductions

Customer &

- Stakeholder Management





- Communicate with business, Collections, Credit, and accounting teams to resolve cash posting issues

- Provide payment status updates and support customer account queries

Required Skills &

- Competencies

- Solid understanding of the

Order to Cash (O2C)

cycle

- Experience handling varied payment formats and complex remittances

- Knowledge of common

AR deductions and dispute types

- High attention to detail with the ability to work under tight deadlines

- Strong analytical and problem-solving skills

- Effective written and verbal communication skills

- Intermediate to advanced proficiency in

Excel

Working Conditions / Shift Requirements

- The role requires working in a fixed shift day/night shift to support global customers and regional time zones

- Candidate should be comfortable with rotational or fixed night shift schedules, as per business requirements

Systems &

- Tools

- ERP experience such as

SAP

- Exposure to cash application tools like IREC, Bank portals, Power BI and lockbox platforms is preferred

Educational Qualifications

- Bachelor’s degree in commerce, Accounting, Finance, or Business Administration.

Relevant accounting or finance certifications are an added advantage

Experience

- 2–6 years of experience in

Cash Application, Accounts Receivable, or O2C processes

📌 Executive-C (Pune)
🏢 KOHLER India
📍 Pune