Group Company: Contech Logistics Solutions Private Limited

Designation: Executive Customer Service

Office Location: Kodihalli, Bangalore

Position description: Executive Customer Service

Primary Responsibilities:

- Coordination with overseas agents
- Coordination with customers
- To quote rates to the customers and feedback
- Arrange shipments as per customer’s requirements at various destinations
- Send CAN to the customers well before arrival the shipments
- Arrange DSRs to the premium customers on daily basis
- Making routing orders in Topaz with selling rates
- To check the overseas invoices
- To arrange the manifest docs from the forwarders well before
- Arranging planning for road movements (Multi city container boxes)
- Sending flyers for new services
- Updation of global rate sheets for corporate accounts
- Follow up for payments for outstanding

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

- Reporting Designation: General manager
- Reporting Department: Sales & Marketing

Educational qualifications preferred

- Category: Any Graduate
- Field specialization: #Field specialization#
- Degree: Any Graduate
- Academic score:



#Academic score#
- Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s# Required Training/s: #Required Training/s#

Required work experience

- Industry: Freight Forwarding
- Role: Customer Service
- Years of experience: 3-5 Years

Key Performance Indicators: #Key Performance Indicators# Required Competencies: #Required Competencies#

Required Knowledge: #Required Knowledge#

Required Skills: #Required Skills#

Required abilities

- Physical: #Physical#
- Other: #Other#

Work Environment Details: #Work Workplace Details#

Specific requirements

- Travel: #Travel#
- Vehicle: #Vehicle#
- Work Permit: #Work Permit#

Other details

- Pay Rate: #Pay Rate#
- Contract Types: #Contract Types#
- Time Constraints: #Time Constraints#
- Compliance Related: #Compliance Related#
- Union Affiliation: #Union Affiliation#

Job Snapshot

Updated Date

06-08-2026

Job ID

ALLCARGO2466

Department

CUSTOMER SERVICE

Location

Kodihalli, Bengaluru, Karnataka, India

Employee Type

Probationer

📌 Executive - Customer Service (Bengaluru)
🏢 ALLCARGO LOGISTICS
📍 Bengaluru