Generate and process customer invoices accurately and within defined timelines
Manage accounts receivable activities, including payment follow-ups and collections
Monitor customer outstanding balances and maintain AR aging reports
Reconcile customer accounts and resolve billing and payment discrepancies
Record, verify, and allocate incoming customer payments
Handle approximately 100 customer bill payments and related transactions monthly
Coordinate with customers, sales teams, and internal stakeholders to resolve payment-related issues
Prepare monthly receivables, collection, and aging reports for management review
Process credit notes, debit notes, and account adjustments as required
Support month-end and year-end closing activities
Ensure compliance with company accounting policies and financial controls
Provide accounting handholding and functional support to internal teams on billing, receivables, and financial processes
Drive process improvements and maintain high levels of data accuracy Required Qualifications Bachelor's Degree in Commerce, Accounting, Finance, or a related discipline
4-6 years of experience in Accounts Receivable, Billing, Credit Control, or Finance Operations
Solid understanding of accounting principles and receivables management
Hands-on experience working with SAP (FI/AR modules preferred)
Advanced proficiency in MS Excel, including: Pivot Tables
VLOOKUP/XLOOKUP
SUMIFS
Data Validation
Financial Reporting and Analysis
Excellent knowledge of customer account reconciliation processes
Strong communication, negotiation, and stakeholder management skills
High attention to detail and analytical thinking
Preferred Skills Strong SAP transaction management and report extraction capabilities
Ability to provide accounting guidance and handholding support to cross-functional teams
Experience in B2B collections and customer account management
Knowledge of GST and invoicing compliance requirements
Good problem-solving and process improvement mindset Key Performance Indicators (KPIs) Timely collection of outstanding receivables
Reduction in overdue accounts and aging balances
Accuracy of customer account reconciliations
Timely closure of customer queries and disputes
SAP transaction accuracy and reporting effectiveness
Quality and accuracy of financial reports generated through Excel and SAP