Manager - Engineers Enterprise Role Enterprises Dedicated Desk/Customer specific desk L2 engineer Job Level/ Designation M1 /Sr.
Manger
Function / Department SNOC/ Enterprises Operations (FLDS) Location Hyderabad Job Purpose Incident management and monitoring of Customer specific desk Key Result Areas/Accountabilities Customer service Management, MCPE, incident life cycle monitoring and SLA management. Core Competencies, Knowledge, Experience Hands on experience On - Juniper/ Cisco/ HP/ Huawei/ ZTE/ ECI routers/switches. routing switching, Hands on Cisco, Juniper etc… Must have technical / skilled qualifications Btech , CCNA and CCNP, routing switching , Experience Level Mid Level