: E-Commerce Executive

Position: E-Commerce Executive

Department: E-Commerce

Industry: Skincare & Beauty

Experience: 1–3 Years

Location: Site IV, Industrial Area Sahibabad, Ghaziabad, UP- 201010

Employment Type: Full-Time on Site Job.

Reporting To: E-Commerce Manager.

About the Role

We are looking for a detail-oriented and proactive E-Commerce Operations Executive to manage and optimize the day-to-day operations of our skincare brand across online marketplaces and our D2C website.

The ideal candidate should have hands-on experience in e-commerce, marketplace management, inventory coordination, order processing, and promotions tracking.

Experience in the beauty, skincare or cosmetics industry will be an added advantage.

Key Responsibilities

- E-Commerce Operations

Manage platforms such as Amazon, Flipkart, Nykaa, Myntra, instamart, and other relevant marketplaces.

Ensure products are live, correctly categorized, and available for purchase.

Monitor product listings, pricing, stock availability, images, descriptions, and product attributes.

Coordinate with internal teams to resolve operational issues and ensure smooth order fulfilment.

Monitor cancellations, returns, refunds, RTOs, and customer-related operational issues.

Coordinate marketplace promotions, deals, campaigns, and sale events.

Resolve listing, catalog, payment, inventory, and account-related issues with marketplace teams.

Track fast-moving, slow-moving, and out-of-stock SKUs.

Ensure orders are processed, packed, shipped, and delivered within defined timelines.

Maintain accurate inventory and order records.





- Sales & Performance Tracking

Prepare daily, weekly, and monthly e-commerce performance reports.

Track key metrics such as GMV, revenue, orders, AOV, conversion rate, cancellations, returns, RTO, and SKU-wise sales.

Support the E-Commerce Manager in forecasting sales and planning inventory.

- Promotions & Campaigns

Coordinate with marketing teams for online campaigns, product launches, discounts, and promotional activities.

Ensure promotional pricing and offers are correctly implemented across platforms.

Monitor campaign performance and prepare post-campaign reports.

Coordinate with marketplace account managers for upcoming sale events and promotional opportunities.

- Reporting & Coordination

Maintain accurate e-commerce MIS and operational trackers.

Coordinate closely with Marketing, Warehouse, Finance, Customer Support, Supply Chain, and Product teams.

Reconcile orders, sales, returns, refunds, and marketplace settlements with the finance team.

Maintain documentation of marketplace issues, claims, and resolutions.

5.

Required

Skills

Strong understanding of e-commerce operations and marketplace management.

Hands-on experience with platforms such as Amazon Seller Central, Flipkart Seller Hub, Myntra, Nykaa, blinkit or similar platforms.

Positive knowledge of MS Excel / Google Sheets.

Strong analytical and problem-solving skills.

Valuable communication and coordination skills.

6.

Preferred

Experience

1–3 years of experience in e-commerce operations.

Send your cv: [email protected]

📌 E-Commerce Executive (New Delhi)
🏢 Suroskie
📍 New Delhi