AccountabilityScope of Work Unit Sales HR Business Partnering - Partner with Sales Heads on organizational design, workforce planning, succession planning, and skills assessment in the Unit.
- Coordinate with Cluster Sales HR to implement Unit-wide HR initiatives.
- Connect with the frontline sales force to ensure strong employee engagement, resolve issues promptly, communicate HR processes effectively, and strengthen the employer value proposition.
Employee
Onboarding & Lifecycle Management - Manage onboarding of new joiners across all grades and conduct induction sessions in the Unit.
- Send new joiner dockets to HO and Plant HR for employee code generation and maintain employee records and physical files.
- Collate and submit attendance inputs for on-roll and off-roll employees to HO and Plant HR for payroll processing, ensuring timely salary disbursement. Recruitment & Staffing - Lead recruitment for frontline sales roles across Traditional Trade, Up-to-date Trade, Wholesale, and Up-country channels.
- Maintain employee headcount in line with the Annual Operating Plan (AOP) and track manpower on a monthly basis.
Employee
Engagement & Culture Building - Drive the Rewards & Recognition (R&R;)
agenda for the region.
- Plan and execute employee engagement initiatives to ensure high employee participation.
- Promote organizational values and the Code of Conduct through regular communication with the frontline sales team.
Capability
Building - Coordinate and conduct the annual performance appraisal process for on-roll and off-roll employees.
- Ensure employee development based on performance management outcomes and people planning.
- Develop and implement Performance Improvement Plans (PIPs) in alignment with business needs.
- Support change management initiatives and continuous improvement within the sales function.
- Facilitate training and development programs and monitor their effectiveness in delivering business outcomes. Reporting & Analytics - Prepare and share MIS reports, including headcount, recruitment, attrition, and other HR metrics, with HO, Sales, Local Commercial, and Plant HR teams as required. New Initiatives - Drive and support new HR initiatives, projects, and process improvements aligned with business and organizational priorities.