Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.

- Monitor performance against set parameters and provide regular updates and providing proper guidelines.

- Milestone reviewing and tracking.

- Ensure legal guidelines are complied with while repossessing products.

- Travelling with the RO's.

- To do timely allocation of the cases of the team members.

- Should be Profecient in excel.

- Daily tracking of the performance of the team members.

- Maintain accurate records of customer interactions and transactions.

- Handle escalations promptly and effectively to resolve issues.

- Daily DRR (Daily Risk Report) management.





- Develop and implement strategies to improve collection rates.

- Counsiling and grooming of his direct reportee to enhance and polish their skill sets.

- Manage a team of collection officers to achieve overall targets.

- Rectify problems encountered during the collection process.

- Manage average collection reports to monitor and improve collection performance.

- Legal Recovery for Urban NPL.

- Wheels (Vehicle Finance) Repo and Legal Management.

- Litigation Case Management.

- Compliance Risk Mitigation.

- Reporting Documentation.

Required Qualifications and Experience

- Should be proficent in excel.

📌 Deputy Area Manager - Debt Management Services - Centralization (Pune)
🏢 Bajaj Finance
📍 Pune