About The Company Busibud Solutions Private Ltd is a dynamic and cutting-edge SaaS startup dedicated to delivering exceptional customer experiences through our cutting-edge software solutions. Our company is committed to fostering a collaborative and growth-oriented environment where creativity, dedication, and customer satisfaction are at the forefront of everything we do. As we continue to expand our offerings and reach, we are seeking passionate individuals to join our team and contribute to our mission of transforming the way businesses engage with their customers.

About The Role We are looking for a Customer Support Representative to become an integral part of our customer service team. In this role, you will be the primary point of contact for our valued customers, assisting them with their inquiries and concerns via email and live chat. This position is particularly suitable for freshers who are eager to develop their skills in customer support within a rapid-paced startup environment.

You will have the opportunity to learn about our SaaS products, enhance your communication skills, and grow your career in customer service.

Qualifications The ideal candidate should possess excellent written English skills, demonstrating clear and professional communication. A strong willingness to learn and a proactive attitude toward building a career in customer support are essential. Candidates should be available to work night shifts on a part-time basis and be comfortable working remotely.

Prior experience in customer service is not mandatory, but a positive attitude, problem-solving mindset, and team spirit are highly valued qualities.



Basic computer literacy and familiarity with online communication tools are also important for success in this role.

Responsibilities The core responsibilities of this role include responding promptly and effectively to customer queries through email and live chat platforms. You will be responsible for providing accurate information, ensuring a positive customer experience, and maintaining high levels of customer satisfaction. Collaborating with the support team to meet key performance indicators and contribute to continuous improvement initiatives is also part of your duties.

Additionally, you will need to learn and adapt quickly to new processes, tools, and evolving customer needs to deliver consistent support excellence.

Perks Busibud Solutions Private Ltd offers a fully remote, part-time role that provides flexibility and work-life balance. We provide comprehensive on-the-job training and ongoing support to help you succeed in your role. Working with us gives you exposure to the SaaS industry, opening doors for future growth and career advancement within a startup environment.

You will also have the opportunity to develop valuable skills in customer service, communication, and problem-solving, all while working in a supportive and innovative team.

Equal Opportunity Busibud Solutions Private Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other protected characteristic.

We believe that a diverse team fosters creativity, innovation, and success, and we welcome applications from individuals of all backgrounds who are passionate about starting their careers in customer support.

📌 Customer Support Representative (India)
🏢 FetchJobs.co
📍 India